Matthew Nelson Technical documentation Writer
Corporate Technical Documentation Writing
Written and edited multiple Technical Service Bulletins for a digital services corporation to assist with clarity in technical service documentation.
Technically-Focused Skillset
Work experience and understanding of:
● Confluence
● Jira
● Visio
● Oracle mySQL
● Canva
Bachelor's Degree in Software Development
Strong foundational understanding of technical industry context needed to produce clear and user-friendly documentation.
I create documentation that
is succinct, coherent, and easily adaptable for all end-users and to keep discussions open between all parties.
Standard practices and written procedures often get left behind and forgotten when conversations between departments stop.
Communication and clarity are the only ways that we can ensure that that best practices are being followed and are legitimately beneficial for everybody involved in them.
I am not just a technical writer, I am a mediator and a liaison.
CompTIA A+ and ITF Certified
Technical expertise enabling the ability to write/edit accurate, documentation for all audiences.